Legal

Privacy, Terms & Disclaimer

How we handle your data, the rules for using SiteTest, and important limitations of our service.

Last updated: January 20, 2026

Privacy Policy

How we handle your data

Introduction

SiteTest is committed to protecting your privacy. This policy explains what data we collect and how we use it when you use our web auditing service.

What We Collect

We collect minimal data needed to provide the service:

  • Account: Email address for authentication
  • Audit targets: URLs you submit for analysis
  • Audit results: Issues found, screenshots, and reports
  • Payment: Handled by Polar (we don't store card details)

We only scan publicly accessible pages. We do not store credentials or access private content.

How We Use It

We use your data to:

  • Provide and improve the auditing service
  • Process payments and manage credits
  • Send audit completion notifications
  • Respond to support requests

We do not sell your data or use audit results to train AI models.

Data Retention

Audit reports

90 days (free) / 1 year (paid)

Raw audit data

30 days

Account data

Until you delete it

Screenshots

30 days

You can request deletion of your data anytime by contacting support@sitetest.app.

Your Rights

You can:

  • Access: Request a copy of your data
  • Delete: Request deletion of your account and data
  • Export: Download your audit reports as PDF
  • Correct: Update your account information

Contact privacy@sitetest.app to exercise these rights. We respond within 30 days.

Third-Party Services

We use these services to operate SiteTest:

  • Appwrite: Authentication and database
  • Modal: Serverless compute for audits
  • Cloudflare Pages: Website hosting
  • Polar: Payment processing
  • OpenAI: AI analysis
  • Resend: Email notifications

Each service has its own privacy policy governing your data.

Terms of Service

Rules for using SiteTest

Acceptance

By using SiteTest, you agree to these terms. If you disagree, please don't use the service. We may update these terms and will notify you of material changes.

Service Description

SiteTest is an AI-powered web auditing service that analyzes publicly accessible websites for:

  • Broken links and navigation issues
  • JavaScript errors
  • Form functionality
  • Accessibility compliance (WCAG)
  • SEO best practices
  • Performance metrics

Acceptable Use

You must only scan websites you own or have explicit permission to test.

You agree not to:

  • Scan websites without authorization
  • Attempt to exploit or harm any system
  • Interfere with the service or other users
  • Use the service for illegal purposes
  • Resell or redistribute the service

Violation may result in immediate account termination.

Payment Terms

Credits are required for audits beyond the free tier. Different audit types cost different amounts of credits.

  • Credits never expire
  • Payments are processed securely by Polar
  • Refunds available within 7 days for unused credits
  • Prices may change with notice

Liability

SiteTest is provided “as is” without warranties of any kind. We don't guarantee uptime, accuracy, or that the service will meet your specific requirements.

SiteTest is not liable for indirect, incidental, or consequential damages from using the service. Our total liability is limited to the amount you paid us in the 12 months before any claim.

These terms are governed by the laws of Delaware, USA.

Disclaimer

Important limitations of our service

Audit Results

SiteTest provides automated assessments, not professional security audits, penetration tests, or accessibility certifications. Our audits are performed by AI agents and automated tools that analyze publicly visible aspects of your website.

Audit results may contain false positives (issues flagged that aren't actual problems) and false negatives (real issues that our tools fail to detect). No automated tool can identify every possible issue on a website.

Scores are relative indicators based on automated checks, not absolute measures of quality or compliance. A high score does not guarantee your site is free of issues, and a low score does not necessarily mean your site is non-functional or non-compliant.

Compliance

SiteTest is not a substitute for professional compliance review. Our accessibility checks reference WCAG guidelines but do not constitute a formal WCAG audit or certification. Our security checks are surface-level and do not replace professional security assessments.

You should not rely solely on SiteTest results for compliance with:

  • ADA / Section 508: Accessibility law compliance requires expert review and user testing
  • WCAG 2.1/2.2: Full conformance requires manual testing beyond automated checks
  • GDPR / CCPA: Data privacy compliance involves legal analysis we don't provide
  • PCI-DSS: Payment security compliance requires certified assessors
  • SOC 2 / ISO 27001: Security certifications require formal audit processes

Always consult qualified professionals for regulatory compliance decisions.

Accuracy & Limitations

Our automated testing has inherent limitations:

  • We test a snapshot in time — your site may change after an audit
  • Dynamic content, SPAs, and JavaScript-heavy pages may not be fully analyzed
  • We cannot test functionality behind authentication we don't have access to
  • Performance results may vary based on server load, geographic location, and network conditions
  • AI-generated analysis reflects the capabilities and limitations of the underlying models

We continuously improve our testing methods, but no automated tool is a replacement for manual expert review of your website.

Third-Party Sites

SiteTest is not responsible for the content, security, or functionality of websites you submit for auditing. We do not endorse, verify, or take responsibility for any third-party website.

By submitting a URL for auditing, you confirm that you have the right to test that website. SiteTest is not liable for any consequences arising from auditing a website you do not own or have permission to test.

Contact

Questions about these policies?