Legal Documentation

Privacy Policy

LAST_UPDATED::2026-01-20T00:00:00Z

01Introduction

SiteTest (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered web auditing service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

02Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our Service.

Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing details processed securely through our payment provider (we do not store full card numbers)
  • Audit Targets: URLs and website addresses you submit for analysis
  • Communications: Information in emails, support requests, or feedback you send us

Automatically Collected Information

  • Usage Data: Pages viewed, features used, audit history, and interaction patterns
  • Device Information: Browser type, operating system, device identifiers, and IP address
  • Log Data: Access times, error logs, and referring URLs

Audit Data

When you run an audit, our system accesses publicly available content on the target website. We may temporarily store:

  • Page content, screenshots, and HTML structure for analysis
  • Detected issues, errors, and performance metrics
  • Generated reports and recommendations

03How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience
  • Comply with legal obligations

We do not use your audit data to train AI models or share it with third parties for their own purposes.

04Data Sharing

We may share your information in the following circumstances:

  • Service Providers: With vendors who assist in providing the Service (hosting, payment processing, analytics) under confidentiality agreements
  • Legal Requirements: If required by law, court order, or governmental authority
  • Protection of Rights: To protect the rights, property, or safety of SiteTest, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties.

05Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy.

Account dataUntil account deletion
Audit reports90 days (free) / 1 year (paid)
Raw audit data30 days
Usage analytics2 years (anonymized)

You may request earlier deletion of your data by contacting us. Some information may be retained in backups or for legal compliance purposes.

06Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure cloud infrastructure with industry certifications
  • Incident response procedures and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

07Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@sitetest.io. We will respond to your request within 30 days.

08Cookies & Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our Service:

  • Essential Cookies: Required for authentication, security, and core functionality
  • Analytics Cookies: Help us understand how you use the Service (can be disabled)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

We do not use advertising cookies or sell data to advertisers.

09Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

We use the following third-party services:

  • Google Cloud Platform: Infrastructure and hosting
  • Firebase: Authentication and database services
  • Stripe: Payment processing
  • OpenAI: AI model provider for analysis

Each of these services has its own privacy policy governing the use of your information. We encourage you to review their policies.

10Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child has provided us with personal information, we will delete it promptly.

11International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country.

We ensure appropriate safeguards are in place when transferring data internationally, including:

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions for certain countries
  • Binding corporate rules where applicable

By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

12Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

For material changes, we will provide additional notice, such as an email notification or a prominent notice on our Service. We encourage you to review this Privacy Policy periodically.

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DATA_PROTECTION::CONTACT

Email: privacy@sitetest.io

GENERAL_INQUIRY::CONTACT

Email: support@sitetest.io

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.